312: The Play-Out of taking things Personally
An interesting point today at work - where I saw myself react as 'taking personally' a guest's words and tonality - where he 'seemed' to be reacting to my timing and requested something from me and said "I would like this quickly" I reacted negatively as taking this personally - like he was personally attacking me and within myself, felt bad, felt defensive and wanted to go straight into blaming him - like internally I wanted to go to war with him What is interesting is that I have been working in this same environment for quite some time and have worked with this point before in terms of facing all sorts of people and their reactions and requests and emotional outbursts and so I have, in the past, not allowed myself to take anything personally or react, to not let it 'get to me' or simply to let the point go in realizing 'they' are not reacting towards me 'specifically', that it's not really about me and so I realize th...